Today, I found a Facebook group dedicated to the notebook hinge crack problem: http://www.facebook.com/topic.php?topic=8941&post=47109&uid=191187460289#/group.php?gid=10711180665
I joined immediately.
Upon further searching in Facebook, I found that HP has a page:
http://www.facebook.com/HP?ref=mf
They've disabled comments/wall posts, but I AM able to write on their discussion board - "What was your first HP product?" I wrote a post detailing how this is my LAST HP product.
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